©2017 by Sierato. 

What You Need To Know Before You Buy! 

  • Each Sierato product is %100 custom made to your specifications and upon the completion of your sale no refunds will be available. All payments must be made upfront and in full.

  • *ALL SALES ARE FINAL*

  •  Please allow the 1-1.5 month waiting list period to pass before inquiring about your product.

  • ALL custom painted items will have some slight variances. They are created by hand, not machine. They will not be identical. It is impossible. So items like Galaxy prints and drip patterns will vary. All items purchased will look similar of course and be easily identifiable as the item you purchased, they just may not match exactly. BE AWARE before you buy.   

  • All shoe creations are %100 water proof, dirt repellent and fade and crack resistant.

  • These protections are only applicable under NORMAL walking conditions.

  • No continued running or exercising.  Nor Sporting activities. If you chose to wear your items during said activities you are doing so at your own risk and Sierato is not liable.

  •    If you mistreat your product or are rough with your shoes they will scuff and deteriorate like normal shoes. So wear them with care like you paid a lot of money for them! They are wearable artworks and should be treated as such.

  • All shoes are photographed upon completion for photo evidence that your shoes are correct and approved before shipping.  So please be careful as no refunds or discounts will be given for a damaged products AFTER arrival.

  • All shoes will come in men's sizing unless otherwise requested.

  • Any shoes with dyed soles have a chance to bleed when wet.

  • Painted soles/bottoms of shoes are not guaranteed to last without a sole protector. So if you are prompted to add that to your order we highly suggest you do so. They can be purchased and added to your order at additional cost upon request.

  • No refunds will be given after 24 hours as all base shoes are customized specifically for you and cannot be returned to our suppliers once the process has begun.

  • International wait time is 1.5 months minimum based upon location.

  • You are presented with two options when choosing your shipping options, USA only & International. If you are located outside of the United States you MUST chose the global option. If you do not your item will be held and not shipped until the correct amount is paid via invoice. This will cost you a non refundable fee of $15 USD for the inconvenience you will have caused our operations due to you simply not following instructions. Don't be that person...please! 

  • All international customs fees are your responsibility as a customer so be aware of your countries shipping fees before you purchase. We can'not provide that information for you. Nor will we pay any fees for you due to you being unaware.

  • All sizing is done on the Men's U.S. chart for all orders. If you have international sizing please convert your size to the U.S. chart when selecting your size. This is easily done via a google search or by checking the size tag in any shoes you own.  
    **ALL SALES ARE FINAL**